FAQ

  • Do you visit my garden in person?

    No — Rowan Landscape provides planting design services remotely. Using photos, site details, and your input, we create bespoke planting schemes that are practical, ecological, and tailored to your garden. This is part of how we can offer faster turnarounds and a more cost effective service, without sacrificing quality of the final result.

  • What’s included in a bespoke planting design?

    You’ll receive a tailored planting palette, scaled planting plan, schedule of plants and quantities, and clear care notes — delivered as a professional PDF you can implement with confidence.

  • How are DIY Plans different from bespoke designs?

    DIY Plans are pre-designed garden plans available as instant downloads. They are beautifully presented, ready-to-use, and cover common themes such as shade gardens, mediterrnean , and pond edge schemes. Bespoke designs are custom-created for your particular requirements.

  • Can I request changes to a DIY Plan?

    DIY Plans are fixed, ready-made plans and cannot be customised. If you’d like a design tailored specifically to your space, our bespoke planting design service is the best option.

  • What if I can’t source a plant from the palette?

    Each DIY Plan and bespoke design includes suggested alternatives to maintain the overall style and effect. Nurseries can also advise on local substitutes. However, a big part of the plant selection process on our side is to select plants which are commonly commercially available, to avoid any sourcing difficulties for clients.

  • How long does a bespoke design take?

    Most bespoke planting designs are delivered within 2–4 weeks of receiving your site information. This timeframe may vary depending on complexity and workload. For an accurate assesment, please use our contact form and we will be happy to help.

  • Do you handle planting or installation?

    No - Rowan Landscape provides design and planting plans only. We do not offer installation, but your plan will be detailed enough for you, your gardener, or a landscaper to implement successfully.

  • What if I don’t know my soil type or site details?

    Don’t worry — we provide guidance and have dedicated resources on how to check your soil, aspect, and other conditions. For bespoke projects, we’ll walk you through what we need during the intake process.

  • Do I need bespoke?

    If you’d like a quick, affordable, beautifully presented planting plan, a DIY Plan is perfect. If you want a design created specifically for your garden’s unique conditions, choose our bespoke service.