Privacy policy.

Introduction

Rowan Landscape values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (rowanlandscape.co.uk), purchase a service, or sign up to our communications.

Information We Collect

We may collect the following information:

  • Contact details: your name, email address, phone number, and postal address.

  • Project information: garden photos, site details, and preferences you provide for bespoke design services.

  • Payment details: processed securely via Squarespace or its payment providers (we do not store card details).

  • Website usage data: collected via cookies and analytics to improve site performance.

How We Use Your Information

We use your personal data to:

  • Deliver bespoke planting design services and digital Planting Editions.

  • Communicate with you regarding your purchase or enquiry.

  • Send email updates or newsletters (if you opt in).

  • Improve our website and services.

Sharing Your Information

  • We do not sell or trade your personal information.

  • Data may be shared with trusted third parties (e.g. Squarespace, payment processors, Google Workspace) only to the extent necessary to deliver our services.

  • We may disclose information if required by law.

Data Storage & Security

  • We take appropriate measures to protect your information from unauthorised access, alteration, or loss.

  • Information is stored securely on trusted platforms (Squarespace, Google Workspace, etc.).

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data (where legally possible).

  • Withdraw consent for marketing at any time.

Cookies

Our website uses cookies to improve functionality and analyse site traffic. You can adjust cookie settings through your browser.

Data Retention

  • Client project information is retained for as long as necessary to provide services and maintain records.

  • Newsletter subscriber details are retained until you unsubscribe.

Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on our website.

Contact

If you have any questions or requests regarding this Privacy Policy, please contact:
rowan@rowanlandscape.co.uk